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Venting Online, Consumers Can Find Themselves in Court

Analyzing the changing nature of business defamation, as the electronic age has ushered in a new era where constitutionally protected speech critical of a business can be heard and read the world over. For some consumers, including the creator of a Facebook group criticizing T&J Towing, this results in businesses suing them to protect their reputation from perceived attacks. Such lawsuits are often called strategic lawsuits against public participation, or SLAPP suits, and are brought by companies to silence less powerful critics.
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